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Policies, Procedures and Fees

The information included below is for informational purposes only.  These will be discussed with clients during the initial meeting and any questions they have will be answered. 

Consent to services

Each client, or designated individual (e.g., parent/guardian) will be asked to sign an agreement regarding the consent for psychological services. This document outlines process, procedures and requirements for service provision. Click here to review the psychological services agreement that is required for all clients.

Confidentiality

Counselling and assessment sessions are confidential in nature.  There are limits to confidentiality in the case risk of suicide, child abuse, potential harm to others, age or if subpoenaed by a court.  The confidentiality, and limits of it, will be discussed with each client and involved party.

Cancellation Policy

Twenty-four (24) hours notice is required for cancellation of a scheduled appointment; if less than 24 hours is given or the appointment is missed there is a fee of $85.00 (~ ¾ of the fee for a regular session) for the missed appointment.  

Financial and Payment Policies

Clients are responsible for ensuring payment for Psychology Sessions by either themselves or a third party payer. Clients are responsible for ascertaining whether services they are receiving are covered by their supplemental health insurance plan. 

The fee is $130.00 for each 50 minute counselling session; assessment services, requested correspondence and/or reports, and other required services will be provided at an additional fee which will be discussed and agreed upon before such services are provided;

Psychological services are not covered by MSI , (Nova Scotia Health Insurance Program); however many insurance plans do cover the cost of these services. Employee assistance plans of many businesses and corporations may also cover the costs of services. 

Direct Billing

Some insurance companies allow for the psychologist to send invoices and receive payment directly from the company. There may be a deductible that is required to be paid by the individual who is covered by the plan. That amount would be paid by the client to the psychologist.

Payment by client

If the insurance company does not allow direct billing, the clients are required to pay the required fee and submit the paid invoice to the insurance company to be reimbursed.  An invoice will be provided to the client upon receipt of payment. It is the client's responsibility to submit the required documents to the insurance provider including any other documentation such as a doctor's referral.

Other payment arrangements may be available and should be discussed during the initial contact or session.